Frequently Asked Questions

This page contains links to frequently asked questions about computing resources.

• Communication Services FAQ - General questions and answers on telecommunication problems on campus. Find answers on questions about security codes, mailbox access, how to save messages, and general troubleshooting.

• Faculty/Staff FAQ - Find answers to common questions asked by faculty and staff about computing at the CSULA campus. Find general information about ITS Help Desk service areas such as NIS accounts, e-mail, documentation, library resources, Technologically Enhanced Classrooms (TECs), Media Enhanced Classrooms (MECs), and more.

• Library Login FAQ - Find answers to questions about logging into computers in the University Library.

• Media/Computer Shared Classroom FAQ - Find answers to questions about electronic classrooms, lecture halls, media enhanced classrooms, and technologically enhanced classrooms.

• NIS Account FAQ - Find answers to common questions such as what is an NIS account, how to register for an account, how to change the password, what to do if the password is lost, and more.

• Student FAQ - Find answers to student questions about computing resources at CSULA such as NIS accounts, EagleLink II CD, library database, WebMail, and Open Access Labs.

• Training FAQ - Find answers to frequently asked questions about the ITS Training Program at CSULA. Find answers on where to look for help on workshop related problems, how to locate a program, how to attend workshops, and more.

• Web Services FAQ - Find answers about ITS Web Services such as who is eligible for a Web page, how to create a Web page and upload it to the University server, and other troubleshooting problems.

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