How to Use a Single-line Telephone
Call Forward
To Activate
- Lift handset.
- Dial #, then 1 (listen for dial tone).
- Dial number where calls should be forwarded.
- Hang up.
To Cancel
- Lift handset.
- Dial #, then 1 (listen for dial tone).
- Hang up.
Call Transfer
To Activate
- Switchhook flash (listen for special dial tone).
- Dial number.
- Announce caller in privacy.
- Hang up.
Note: A switchhook is the button under the earpiece that raises (releases) when the handset is lifted. A switchhook flash is a quick depression of that button.
Conference
To Activate
- Switchhook flash (listen for special dial tone).
- Dial number.
- Announce caller.
- Switchhook flash to connect all callers.
- Hang up when conference is complete.
Consultation Hold
To Activate
- Switchhook flash (listen for special dial tone).
- Dial number.
- Consult privately and allow consulted party to hang up.
- Connection to the original call is automatically resumed.
Permanent Hold
To Activate
- Switchhook flash (listen for special dial tone).
- Dial #, then 4.
- Hang up. (Your call is now on hold. If you hang up, your phone rings intermittently to remind you; if you do not hang up, there is no reminder ring.)
To Cancel
- Lift handset. (If you did not hang up, switchhook flash.)
Ring Again
To Activate
- Switchhook flash (listen for special dial tone).
- Dial 11 (listen for regular dial tone).
- Hang up.
To Respond
- After a short burst of ringing, lift handset
To Cancel
- Lift handset.
- Dial 12.
- Listen for regular dial tone.
- Hang up.
Speed Call
To Program (Controller Only)
- Lift handset.
- Dial #, then 2.
- Listen for regular dial tone.
- Dial 1, 2 or 3-digit Speed Call access code.
- Dial number to be stored.
- Hang up.
To Erase (Controller Only)
- Lift handset.
- Dial #, then 2.
- Listen for regular dial tone.
- Dial 1, 2 or 3-digit Speed Call access code.
- Press *.
- Hang up.
To Use
- Lift handset.
- Dial #, then 3.
- Listen for regular dial tone.
- Dial appropriate 1, 2 or 3-digit Speed Call access code (number will automatically dial).

