California State University, Los Angeles
Block that Virus! Block that Spam!
The University continues to shore up its defenses against the
increasing spread of computer viruses and proliferation of spam.
Helping to protect confidential information and the campus’s
computing resources are the following:
- Desktop and server anti-virus and anti-spam services
- A secure virtual private network (VPN)
- Outlook’s junk mail handling feature
- Router controls
- Network traffic management
- Firewalls
Another Layer of Protection
The anti-virus/anti-spam services are enhanced to provide additional protection of the University’s confidential/sensitive information and computing resources. Since viruses are potentially such a dangerous threat, all users with a campus e-mail account are, by default, opted in to the anti-virus service on an ongoing basis. However, users can opt in or out of the anti-spam service as they please.
User Options
The enhanced anti-virus/anti-spam services support all ITS-managed mail accounts, and offer users some degree of control over the way spam is handled in their mailboxes. For example, users will be able to:
- Opt in and out of the anti-spam service
- Maintain a blocked senders list
- Maintain an approved senders list
- Release spam messages from quarantine and send them to their inboxes
- Delete blocked messages from view in the quarantine
- Get a digest (listing) of the quarantined spam messages
User Resources
While the entire campus community automatically benefits from the anti-virus services, users who want the anti-spam service must subscribe (opt in) to it. Check out these useful resources:
- Anti-spam services subscriber instructions, training materials, and tutorial
- Frequently asked questions (FAQ) about the enhanced services
- Best practices and security tips on the Are You Secure? Web site
- For technical support, call the ITS Help Desk at (323) 343-6170 or e-mail: helpdesk@calstatela.edu.
Don’t let junk mail take over your mailbox. Subscribe to the anti-spam service now!