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Information Technology Services
Contact us: (323) 343-2600 or e-mail

ITS News and Updates

Free Information Security Symposium for Students

Learn how to: protect yourself online, avoid identity theft and fraud, and secure your personal and confidential information at a free information security symposium sponsored by the College of Business and Economics, Information Technology Services, and the Regional Information Systems Security Center. Hear from the Experts: Ludwig Slusky (Professor of Information Systems, CSULA), Ayan Roy (Senior Manager, Risk Advisory Services, Ernst and Young) and Joseph Chen (Quality Assurance Supervisor, Symantec Corporation). Seating is limited, so get there early! Enjoy light refreshments, a raffle, and prizes! You will learn important tips for securing your information, and have fun, too.

Date: Wednesday, May 7, 2008
Time: 4:30 p.m. to 6:00 p.m.
Where: Golden Eagle Ballroom 1


GET and GETLA Upgrade

The CMS HRSA 8.0 system is being upgraded to CMS HCM 8.9. The current GET, GETLA, and CMS HRSA 8.0 system will be unavailable to student, faculty, and staff from 3 p.m. on February 16, until 7 a.m. on February 27.  For more details on the upgrade and system availability, read a memo from Provost Desdemona Cardoz, Interim VP for Administration and CFO George Pardon, VP of ITS and CTO Peter Quan, and VP of Student Affairs Anthony Ross.

New Procedure for Outlook Deleted Items Folders

To provide better performance of campus e-mail resources, all messages in Outlook Deleted Items folders will be deleted automatically each weekend. The new procedure will begin on March 8, 2008. To allow you time to ensure that no message is stored in your Deleted Items folder in error, the new procedure will be phased in over the next few weekends. For the complete transition schedule and more information, read the 2/8/08 memo by Peter Quan, VP of ITS and CTO.

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Four Students Win Laptops

Cheryl Costello, Anisha Dickey, Ruben Garcia, and Sonu Upadhyay are the lucky winners of HP Compaq 6720s Notebook PCs. The University held three drawings during fall and winter quarters to publicize the both information security and the importance of NIS accounts. Students were encouraged to pick up and start using their NIS accounts and e-mail.  An NIS account is now required to access all campus computing resources, including Library and OAL computers.  And, NIS e-mail accounts are now used as one of the official means of communicating with students. Read their stories and reactions to winning by clicking on their pictures or names.

Photo of Cheryl Costello holding the laptop  Photo of Anisha Dickey holding the laptop  Photo of Ruben Garcia holding the laptop  Photo of Sonu Upadhyay holding the laptop
Pictured from left to right are: Cheryl Costello, Anisha Dickey, Ruben Garcia, and Sonu Upadhyay.

GET Migrated to CMS Data Center

September 2007: The GET student system is no longer campus-based since its migration on August 27 to the CSU's Common Management Systems (CMS) data center.  A new CMS trouble ticket procedure is place for reporting any performance issues or problems. Although CMS personnel will handle issues that are not related to the campus infrastructure, ITS technical staff will assist in problem resolution, and the ITS Help Desk will monitor trouble ticket status.  Read a memo from Peter Quan, Vice President of Information Technology Services and CTO, outlining the new procedure.

The migration includes merging GET into a combined CMS Human Resources and Student Administration (HRSA) system. At stated, Phase 1 was successfully completed on August 27, 2007, and Phase 2 will project will be completed by February, 2008.  For more details, read a memo from CSULA Vice Presidents Peter Quan and Anthony Ross about the impact to users, changes being made, and system unavailability during a phase.  For previews and news about this project, visit the CMS Update Web site at http://cms.calstatela.edu/.

New Student OWA E-mail System

This fall, campus-issued student e-mail will be one of the official means of communication between Cal State L.A. and students. To make that possible, the campus has already installed a new student e-mail system: OWA.  Here is some information every student should know:
  • On April 27, 2007, the campus will convert all student e-mail accounts left on Webmail to OWA. If you want to convert your account yourself, do it by April 26, 2007. It’s simple: just go to https://mymail.calstatela.edu and follow the easy instructions. Your regular NIS account user ID and password will work with your OWA account.
  • After your account is migrated, all new e-mail messages will go only to your new mailbox – not your Webmail account. For more information on the migration process, go to: http://www.calstatela.edu/its/docs/pdf/Upgrade.pdf. (case sensitive)
  • The Webmail system will be discontinued on June 10, 2007. If you want to keep any of your Webmail messages, forward or save them by the June 10 deadline. After that, all e-mail on Webmail will be lost.
  • If you need help, contact the ITS Help Desk: LIB PW Lobby or (323) 343-6170. For FREE hands-on training, check the OWA workshop schedule at http://www.calstatela.edu/training.

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Faculty/Staff E-mail and Public Folder System Upgrade and Migration

Summer 2006: Cal State L.A. is upgrading to a new e-mail system that offers more security and stability.  Users should experience no difference in their Outlook mailboxes, but Outlook Web Access (OWA) 2003 is enhanced.  All Outlook Public Folders must be reviewed and authorized before they being migrated to the new system. Click on the following links to learn more about the email migration, OWA enhancements, and how to have Public Folders migrated and created on the new system. Image: Newspaper; representation of ITS News

ITS News

The fall 2007 issue of the ITS News features these informative articles:

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