Welcome to the ITS Help Desk Support page for faculty and staff.
The ITS Help Desk is here to assist you with basic software troubleshooting, account issues and questions, computer access issues, and telecommunications questions.
Phone: (323) 343-6170
E-mail Us: helpdesk@calstatela.edu
Visit us, we are located in: Lobby of the Library Palmer Wing
If you need desktop support, we can dispatch your ITC (Information Technology Consultant) to assist you at your desk.
On this page, you will find a checklist of the computer accounts you will need while teaching or working on campus and how to apply for each.
- There are also quick links to access the systems most commonly used
- FAQs to help provide answers to some of your computer questions
- Links to other campus computer resources
- Hours and contact information to your designated College/Department ITC