Access to the Student Administration (SA) system is restricted. Users who need access to this system must obtain an SA account. Because the SA system contains confidential information, only those who are authorized may access it, and then only the particular modules necessary to carry out their job duties. Access to computerized records and confidential information is governed by federal and state law, as well as California State University policy.
How Do I Obtain an SA Account?Users will need Adobe Acrobat 5.1 on their workstation to open the form. If the current release on your workstation is 4.1, contact the ITC for your area to schedule an update. If you do not have an ITC assigned to your area, contact the ITS Help Desk at 3-6170.
If users experience any problems filling out the new form they should contact the ITS Help Desk at 3-6170.
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Visit www.calstatela.edu/get-account, our online form Web site, and click the Request for a New Student Administration Account or Request for Modification to a Student Administration Account option buttons.
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Fill in the fields on the first page and click the Continue button.
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Verify that the information being submitted is correct and make edits if necessary. Then click the Get Form for Printing button.
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Adobe Acrobat Reader will load a PDF file of the form, with all the information you've submitted thus far. Follow the instructions on the back of the form and fill in the remaining blank fields.
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Click the Print button to print out the entire form.
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Obtain the required approval signatures.
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You will have been e-mailed a form tracking number and URL where you can monitor the progress of your request. If there is a delay, contact the office holding your request at that particular point.
- When your account is ready, instructions for retrieving your username and password will be e-mailed to you. You must personally show your Golden Eagle Card to receive your new username and password.
What Should I do if my SA Account is locked?
Submit an SA Account Password Reset Request online.
What is the confidentiality agreement account holders must sign? click here