IT Infrastructure Services

IT Infrastructure Services provides services ranging from technical architecture and design, to configuration and support in the areas of network (LAN/WAN), servers, computer operations, database administration, telecommunications, and desktop services. These services are delivered to a diverse constituency of students, faculty and staff.

In addition, IT Infrastructure Services provides support designed to increase the personal productivity of both the campus users and the ITS division. It is responsible for maintaining the ITS software archive; distributing site license software; and review of IT Procurement approvals. This unit also installs and maintains the equipment available in the dozens of Electronic Classrooms, Technologically Enhanced Classrooms (TEC), and Media Enhanced Classrooms (MEC) located throughout the University. They work closely with the Office of Academic Support to deliver the technology used in instruction and research, and to ensure that the appropriate computing and information services are available for the academic community.

Currently, this ITS unit is heavily involved in the architecture, configuration, and deployment of the technical infrastructure components to support the Web-based GET Student Administration system and the Web-based campus e-mail system.