Move-in

In order to be eligible to check into your spring 2024 housing assignment you must have completed the following:

• Received a Cal State LA One Card at the One Card Office. (Bring your card with you.)

• Registered for spring 2024 classes (Undergraduate: 6 units or more; Graduate: 3 units or more)

• Paid your housing fees by payment dates on GET (Room, Board, Program Fees)

• Residents who are under 18 years old only: Have a Consent and Authorization for Medical Treatment form completed by a parent or guardian.

Also, make sure to:

• Review the What To Bring, What Not To Bring Video and List.

• Bring a portable cart or dolly to assist you as carts are limited.

• Purchase a Residential Parking Permit online. See Parking & Transportation’s Housing Resident Parking Page for parking policies and regulations.

Prior to arriving on campus for move-in, all housing fees must be satisfied with no past-due amounts pending or an official payment plan must have been established with Cal State LA’s Student Loan Services and Collections Department. Failure to satisfy all required payments will make the student ineligible for fall check-in.

All housing fees that have been posted on your GET include rent (room charge), board (for your selected meal plan), security deposit, application fee, and program fee.

For information about fees, see the Rates & Payments page.

Payment Methods:

1. In-Person/Walk-in (Cash, Check or Money Order): To make an in-person payment, please visit the One-Stop Office located in the Student Services Building, Room # 2380.

2. Mail (Money Order, Personal Check or Cashier’s Check): Check or money order payments mailed may take three business days to process. The One-Stop Office is not responsible for payments sent by U.S. Mail until received. Check and Money Orders must be received and processed by the housing payment deadline. Please make checks payable to Cal State LA or California State University, Los Angeles. Please include your campus ID number (CIN) and “Housing – Spring 2024” on your payment.

Mail payments to:

Cal State LA
One-Stop Financial Services
Student Services Building, Room #2380
5151 State University Dr.
Los Angeles, CA 90032-8524

3. Online (Credit or E-Check): You can pay online by credit card or e-check on Transact (formerly known as CashNet. There is a non-refundable processing service fee). For a step-by-step on how to pay online, check out the How to Pay your Housing Statement Online. Transact operates 24 hours a day; seven days a week, but payments received after 9 p.m. will not be posted to your account until the following business day. Weekend and holiday payments will not be posted until the following business day.

• Electronic Check (e-check) payment is available on Transact and there is no fee to pay with an e-check. For questions regarding billing or Transact, please contact the One-Stop  Office at (323) 343-3630.

• Credit cards accepted are American Express, Discover Card, MasterCard and Visa with a 2.65% non-refundable credit card processing service fee.

• International Payments: 

  International payments are processed by Flywire. Please complete your Flywire payment within Transact by selecting International Payment as the payment method. Flywire accepts international credit card payments and other local payment for over 100 countries and territories including Alipay and UnionPay. You can pay via bank wire option transfer securely from any country, and bank typically in your home currency. When completing your Flywire payment within Transact, your information will be provided to Flywire and you will be directed to the Flywire website. Your activity on Flywire's website is governed by the Flywire privacy policy found at "https://www.flywire.com/privacy". Please be aware that additional costs such as currency exchange rates and credit card services fees may be incurred for international transactions. Total costs are displayed when selecting your payment method in Flywire.

  Your Flywire payment should not exceed your cost for tuition and other required fees. All refunds for wire payments will be processed through Flywire and returned to the original source.

Students may add a Meal Plan at any time during the academic year. If you want to change or cancel your Meal Plan, you must submit the Meal Plan Add & Change Request Form prior to our official opening of the residence halls. Log into the Housing Portal, then go to Housing Forms and look for the Meal Plan Add & Change Request Form there. For the spring 2024 semester, requests to cancel or change are due no later than Monday, December 18, 2023.

Housing and Residence Life reserves the right to change students’ assignments prior to the beginning of the contract period in the interest of housing demand, to accommodate students registered with the Office of Student Disabilities or for the benefit of the educational environment.

Parking for residents is Lot 5, on Paseo Rancho Castilla between Levanda (east) to the Hellman Bridge, and along the approved side of Mariondale. If you plan to bring a car to campus, a virtual residential parking permit is required. Students can purchase a residential parking permit online from their GET account or by going here: calstatela.aimsparking.com. .

For more information, visit the Housing Resident Parking Page.

South Village: Stop by the South Village Housing Office with a picture ID and let us know you want to check mail and pick up packages.

Apartments: Stop by the Phase II Housing Office with a picture ID and let us know you want to check mail and pick up packages.

WHEN CAN I PICK UP MAIL AND PACKAGES?

HOW DO I KNOW IF I HAVE MAIL AND PACKAGES?

• Mail - Stop by the South Village or Phase II Mail Rooms and let us know you'd like to check to see if you have letter mail. Letter mail will be distributed at the main front desk counter.
• Packages - When packages arrive, we will log each package and then send you an email to your Cal State LA email address, informing you that you have a package. Please do not stop by to pick up a package when you are notified by the delivery carrier that it has arrived. Our office will need time to process packages before they are ready to be distributed to you.
• Packages will be distributed at the service counter to the right of the main office desk.
• Large Packages that are unable to fit through the service counter may need to be distributed through the main office access door. A staff member will place your package outside of the access door. To follow physical distancing guidelines, please wait until the staff member has returned inside the office before retrieving your package.

WHAT IS MY MAILING ADDRESS?

Phase I & II

Your first and last name (not a nickname or family member's name)
5300 Paseo Rancho Castilla
Apartment #_______
Los Angeles, CA 90032

South Village

Your first and last name (not a nickname or family member's name)
5500 Paseo Rancho Castilla
SV Room #_______
Los Angeles, CA 90032

CAN SOMEONE ELSE PICK UP MY PACKAGE FOR ME?

No. You must be present to pick up your own package with a picture ID.

Safety is everyone’s responsibility

The safety and security of our residents are of primary concern to the Housing and Residence Life staff. Please keep the following in mind: 

• Keep your door locked at all times.

• Do not give or lend your keys/One Card to anyone, including your housemates. This violates your Agreement. 

• When leaving your:

  • South Village room or going to sleep, lock your door and when leaving, make sure you carry your One Card.

  • apartment or going to sleep, make sure your windows and sliding doors are locked, remember to close your blinds and carry your keys with you.

• Tell your housemates where you are going and if you will be leaving for an extended time.

• Report any suspicious persons or activities to campus police.

• The University is not liable for damaged or stolen belongings. You may wish to consider purchasing insurance such as GradGuard, National Student Services Inc.