Academic Affairs Information Technology Consultants (ITCs)


The Division of Academic Affairs Information Technology Consultants (ITCs) would like to remind you of who we are and what we can do for you. The ITCs are the primary support personnel for Academic Affairs who play critical roles as liaisons between University management, staff, Information Technology Services (ITS), and various campus entities in a wide range of areas related to the use of information technology. We enhance administrative operations by providing high-quality technical support, which includes hardware and software support of workstations, database support, logistical systems support and administrative automation support. We also serve as technical advisors to the departments we serve. Our core functions include User Consultation, Site Administration, and Development.

Here are some examples of what we can do for you:

  • Setup user workstations to connect to campus resources
  • Setup laptop and projector for presentations/meetings (please complete an Event Setup Request Form)
  • Assist with updating webpages
  • Setup smartphones to connect to campus resources
  • Troubleshoot PC errors
  • Assist with Databases
  • Assist with planning and implementing technology tools
  • Securing quotes from vendors

If you need IT support, please feel to contact us anytime. The best way to reach us is through our email.

Jonson Yang
Office: 323-343-5212
Mobile: 323-286-7792

Diedre Rosen
Office: 323-343-5134
Mobile: 323-286-7959

Event Set Up Request Form

For emergencies after hours, please contact ITS Help Desk at 323-343-6170.


Supported Departments:

  • Academic Senate
  • Animal Care
  • Associated Students (ASI)
  • Center for Engagement, Service and the Public Good
  • CETL
  • College of Professional and Global Education (PaGE)
  • Cross Cultural Center
  • Early Entrance Program
  • First Year Experience
  • Graduate Studies
  • Honors College
  • Institutional Research
  • Office of the Provost
  • Office of Research and Development
  • Pat Brown Institute
  • Research and Academic Personnel
  • Semester Conversion (Q2S)
  • Undergraduate Studies
  • University Academic Advisement Center
  • University Testing Center
  • University Tutorial Center
  • University Writing Center