Mentoring Guidelines

This information is for reference about issues you may encounter in a mentoring relationship. For further guidance and resources contact the Alumni Association or Career Development Center.

The Cal State LA Mentoring Program is not a job search, resume posting, job board or personal relationships service.  Its purpose is to provide students with mentors who help them further their professional skills and career development planning. 

The program is not responsible for the content of communications and interactions between mentors and mentees, but reserves the right to terminate the participation and profile of anyone that violates the guidelines stated in the handbook or Cal State LA policies, such as those regarding FERPA, Sexual Harassment and Non-Discrimination. The University policies and codes of conduct can be located online at:

Maintaining Professional Boundaries

Although some of those working in a mentoring relationship may develop friendships over time, it is important to have a professional mentoring relationship and not allow personal bias to influence professional actions.

Mentoring is not Counseling

If a conversation appears to be focused on issues requiring personal counseling rather than professional mentoring (e.g., centered on personal traumas, family problems, social relationships) it may be appropriate to suggest that the student refer those issues to campus professionals trained to deal with them, through the Cal State LA Student Health Center at

Please contact mentoring program staff at the Career Development Center or the Alumni Association if you believe a mentee’s physical or mental well-being requires additional counseling support, so we can ensure the mentee has all the resources they need.


Both the mentor and the mentee have a responsibility to maintain and respect the confidentiality of all the information imparted during the mentoring relationship. However, if any shared information involves dangerous or illegal activity, the mentor should encourage mentee to seek help from the appropriate counseling staff or public safety personnel.

Communication Agreements

The Mentoring Agreement should include the method and frequency of communication between the mentor and mentee.  This can include agreement on when mentees can use email/telephone/text to contact the mentor, and the length of meetings or calls.  If space for face-to-face meetings is required, the Alumni Association can help schedule meeting locations at the university.


Mentors and mentees share responsibility for ensuring that their behavior facilitates the mentoring relationship. If issues with behavior or communication impede the relationship’s functioning, a  mentor or mentee should inform mentoring program staff to seek assistance.  If necessary, they should avoid further communication until staff can provide assistance.