Working Title: Specialized Student Technology Assistant

Incumbent is responsible for providing second level assistance to students in the Open Access Labs. This includes tutoring, writing handouts and providing documentation to students when available. The Specialized Technology Assistant must have average computer skills, good communication skills, and ability to work effectively with Lab Consultants, Supervisor and lab users. The Specialized Technology Assistant must have proven software experience in some of these discipline specific areas:

1. Programming languages (C++, JAVA, Javascript, Visual Studio, Visual Studio .NET, JBuilder etc)
2. Graphics and Web applications (PhotoShop, Macromedia Flash, Macromedia Dreamweaver etc)
3. WebCT
4. B&E (Quickbook, Oracle etc)
5. Engineering (Mathlab, MathCAD, Mathematica, AutoCAD, SolidWork, CATIA, MasterCAM etc)
6. Statistics (SPSS, SAS, etc)

Letter of recommendation from faculty is highly desired.

Supervised by the ESS Lab Manager, the Specialized Technology Assistant shall:  Provide tutoring in applications assigned and support users with the intermediate and/or advanced level questions in the OALs. Attend customer service and other workshops as needed. Learn operating procedures for OAL labs, enforce university and ESS policies as they relate to proper use of computing services. Be familiar with various Operating Systems such as Windows XP, Unix/Linux, and Mac OS and willing to learn new applications as needed.

1. Lab Consultant
2. Specialized Student Technology Assistant
3. Assistant Lab Supervisors